*Please call our Guest Care Center at 877-691-0734 for refunds for advanced sale tickets purchased prior to May 1, 2024.
*Please call our Guest Care Center at 877-691-0734 up to 1 hour before showtime for the following:
Purchases made on the Santikos mobile app
Purchases made in-person at the theater
Tickets redeemed with the Movie Lovers Rewards program
Partial refunds
*Please visit the in-theater Guest Services Desk up to 1 hour before showtime for the following:
*The following are non-refundable:
Purchases made with Santikos gift cards activated at HEB
Purchases made on third-party websites (e.g. Fandango, Movietickets.com, Atom Tickets, etc.)
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